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Expert Strategies to Score Free Hotel Upgrades: Tips from Travelzoo Pros

Travelzoo Deal Experts often hear this from friends and family: "How do I get a free hotel upgrade on vacation?" There's no guaranteed formula, but we've gathered insights from our experts and members to boost your chances.

When Researching Hotels

  • Opt for a new hotel: Recently opened properties eager to build loyalty may offer upgrades to attract buzz and repeat guests.
  • Leverage brand loyalty: Join programs like Kimpton Karma, Hilton Honors, Hyatt Gold Passport, Fairmont Presidents Club, or Omni Select Guest. Link your reservation and mention your status politely at check-in.
  • Choose brands with upgrade perks: Travelzoo's hotel deals often include free upgrades, breakfast, and drinks—see travelzoo.com/hotels. American Express Fine Hotels & Resorts offers upgrades at places like The Savoy in London, plus meals. Mr & Mrs Smith in the UK excels here too, with founders who prioritize guest experience.

After Selecting Your Hotel

  • Book fully cancellable rates: Experts note hotels prefer these over prepaid third-party bookings, as they retain more revenue and guest data—leading to better treatment and upgrades.
  • Engage on social media: Tweet your excitement to the hotel's account. Influential, genuine posts can prompt perks.
  • Contact ahead: Member Jennifer H. suggests a handwritten note to the GM for special occasions, or slipping $20 with your ID at check-in to inquire about upgrades.

At Check-In

  • Be polite and professional: Dress smartly, use the staff's name, and ask courteously.
  • Time it right: Arrive 4:45-6:00 p.m., post-cleaning but pre-rush, for more room options and attention.
  • Mention real celebrations: Share genuine occasions like anniversaries or birthdays.
  • Stay discreet: Ask privately to avoid drawing attention from others.
  • Request room options: If unhappy, return politely and ask to see higher-floor rooms—often overlooked for satisfied guests. One expert upgraded from noisy room 257 to premium 528 at Hotel Vitale.

Travelzoo members enjoy top rates and extras like upgrades. Search select hotels and resorts for deals.

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